Our laser engraving machines are designed to handle a wide range of materials, including steel, stainless steel, aluminum, brass, copper, wood, acrylic, glass, and more. The specific capabilities depend on the model and laser type (fiber, CO2, or diode).


Regular maintenance includes cleaning the lens and mirrors, checking the alignment, ensuring proper ventilation, and lubricating moving parts. Refer to the user manual for specific maintenance schedules and procedures. Always power off the machine before performing maintenance.


First, check the power supply and ensure all connections are secure. Inspect the lens and mirrors for dirt or damage. If the issue persists, consult the troubleshooting section of the user manual or contact our technical support team for assistance.


Our laser engraving machines range from $2,000 for entry-level models to $20,000 for industrial-grade machines. The price depends on the laser type, power, work area size, and additional features. Contact us for a detailed quote based on your requirements.


Delivery typically takes 5-10 business days for in-stock items within the continental US. For custom orders or international shipping, delivery times may vary. We provide tracking information once your order is shipped.


Our standard warranty covers manufacturing defects and includes parts and labor for one year. Extended warranty options are available. The warranty does not cover damage caused by misuse, improper maintenance, or unauthorized modifications.


Technical specifications vary by model. Key features include laser power (20W to 500W), work area size (300x300mm to 1300x900mm), engraving speed (up to 10,000mm/s), and precision (0.01mm). Visit our product pages or contact us for detailed specifications.


Yes, certain models allow for upgrades such as increased laser power, larger work areas, or additional software features. Contact our support team to discuss upgrade options compatible with your machine.


Yes, we offer comprehensive training sessions, including online tutorials, user manuals, and on-site training options. Our goal is to ensure you can operate the machine safely and efficiently.


Our machines are compatible with popular design software such as CorelDRAW, Adobe Illustrator, AutoCAD, and LightBurn. We also provide proprietary software for advanced control and customization.